Guides & tutorials
Getting started in Frame
On this page you will find support videos and tutorials that guide you through the first steps to quickly get started using Frame Build or Frame In Use.
- Sustainability Manager
- Getting started
- Choose a criteria scheme
In Frame, you have the option to opt-in to the criteria schemes: DGNB certification schemes (2016, 2020, 2023), the Voluntary Sustainability Class (VSC) requirements collection, or MBA 2016 in your project. Find out how to choose one or more of these criteria schemes.
- Change step
- Copy tasks to current step
Watch this video to see how to copy assignment answers from a previous step to the current step. In this example, the tasks are copied from a DGNB main task, but the procedure is also applicable if you want to copy tasks in your own criteria or in the FBK
- Preparation for Conformity check
- Send documentation for Conformity check
1. complete the main task
Once all indicator tasks are set to completed or reviewed, you can finalize the main task by clicking “Approve” (see Figure 1 + 2). Remember to check that the tasks are marked as either intended or documented.
When the main task is approved, time-stamped result files are automatically generated for the RFBB to use in their review.
2. Change step
Once you have completed the main task, you can switch steps (see Figure 3). This way, you can continue working on the platform while the compliance check is being carried out.
If there are comments on individual tasks in the compliance check, you can reopen these tasks and continue working on them once the compliance check is over.
3. invite RFBB to the “Sustainability Leader” team
Under the menu item “User” you can now invite the RFBB to the platform. To do so, click “Invite new user”, enter the email support@dgnb.dk and add them to the “Sustainability Manager” team (see Figure 4).
4. Send email to RFBB that the documentation is ready
Inform the Council for Sustainable Construction by email at support@dgnb.dk that material is available for review. Note in the email which step the review should be done in, so that the RFBB can easily find the review results.
Download the guide here




- Contributor
- Getting started
- You have been invited to a Frame project
You will contribute to a project where Frame is used for sustainability management. Here’s how to get started. Watch this video to find out how to get started.
- Manager
- Getting started
- The first time you log in to the platform
When your project is created in Frame in Use you will receive a project invitation by mail.
- Go to your mail invitation and use the link “Go to the login page” to enter the login page in a browser
- click on “Forgot password”
- type in your email and choose “Send me a reset link”
- you should now receive an email with a password reset request
- click on the link “Reset password”
- choose a password that you type in twice and finalize by clicking “Reset password”
- on the login page type in your email and your password and log in
- Create new teams
Customize teams to fit your project. You can both rename teams or, as shown in this video, add more teams:
- Navigate to the “Users & Teams” page from the dashboard
- Go to the “Teams” tab
- Press “Create Team” and then fill in the details of the team you want to create
- Finally, press “Add Team” to save
- Invite users
Invite users to your project to get started. Watch the video here to see how to invite new users to your project:
- Navigate to the “Users & Teams” page from the dashboard
- Make sure you are in the “Users” tab, where you can see all users who are part of the project
- Press “Invite new user” and fill in the necessary information about the user
- Assign the user to their corresponding team
- Finally, click “Invite user” to send the invitation (the user will receive the invitation via the email you entered)
- Targets and scenarios
- Establish target figures
In Frame, you can set targets for each indicator task and set an objective for the overall project. Follow the instructions here to get started:
- Navigate to the “Targets and scenarios” page from the dashboard
- Click “Edit” next to the criterion where you would like to work with target figures
- Click on the question mark next to each task to read more about what the different values represent
- Select the values you aim to achieve in the drop-down menu
- Click “Calculate” to see the total calculated target figures
- Continue with other criteria
In Frame, you can work with targets for baseline, scenario 1 and scenario 2. In baseline, you can map how the building performs here and now before (further) actions are taken to promote sustainability in the building. When you change certification period, the result from the previous period will appear as a baseline. This way, you can constantly compare target figures and see the progression.
Based on the baseline objective, you can now develop different scenarios for the project. On it, you can illustrate the different directions the project can take, so that you and the building owner can decide which scenario to pursue.
- Set objectives in Frame In Use
- Navigate to the “Targets and scenarios” page from the dashboard
- Click “Edit” next to the DGNB Buildings In Use criteria collection
- Select the objective for scenario 1. You can choose between no certification, bronze, silver, gold and platinum certification
- Optionally, add a little buffer to the total target figure by clicking on the plus icon
- Describe the objective in prose
- Similarly, set the objective for Scenario 2
- Click “Save”
You can now compare the calculated score with the target for the scenario. And in this way, see how far you are from achieving your target.


- Select active scenario
- Navigate to the “Targets and scenarios” page from the dashboard
- Check that the site is working with target figures (actual figures) and objectives (objectives for the overall certification)
- Choose which of the two mapped scenarios to work on
- Click “Select and activate” on the selected scenario
The target figures on the selected scenarios will now be visible on the indicator tasks
The overall objective will appear on the dashboard and on the criteria page

- Contributor
- Getting started
- First time you log in to the platform
When your project is created in Frame in Use you will receive a project invitation by mail.
- Go to your mail invitation and use the link “Go to the login page” to enter the login page in a browser
- click on “Forgot password”
- type in your email and choose “Send me a reset link”
- you should now receive an email with a password reset request
- click on the link “Reset password”
- choose a password that you type in twice and finalize by clicking “Reset password”
- on the login page type in your email and your password and log in