(Last updated 07.11.2023)
End User License Agreement (EULA)
License agreement and terms of business for Openframe ApS.
1. introduction
1.1 This License and User Agreement applies to all users and customers of Openframe ApS (hereinafter “Openframe”) both by using the online developed and owned online management and calculation tool for sustainability in sustainability in construction (hereinafter “the Tool”) and in the other collaboration with
Openframe on the implementation of development processes and other services.
Openframe’s customers, whether they are businesses, organizations, associations or private individuals, are hereinafter referred to as “Users”.
2. Acceptance of the user agreement
2.1 The “Agreement” (as entered into between Openframe and the Users) means acceptance of the entire contractual basis consisting of the User Agreement and Privacy Policy (and any subsequent versions, cf. section 11 herein), as published on openframe.org .
2.2. The Agreement gives the User access to use the Tool for business purposes in accordance with the legislation in force at any given time.
2.3. By using the Tool, the User agrees that be subject to the Agreement. The user also agrees that The Agreement constitutes the complete and final agreement documents between the parties between the parties and supersede all proposals or prior agreements between the parties, which relate to the content of the Agreement. The user’s breach of the Agreement gives Openframe right to close the User’s
3. The tool
3.1 Openframe provides the Tool as software in the form of an online platform with associated templates, guides, etc.
3.2 The Tool, including all intellectual property rights and documentation, is Openframe’s property. Openframe retains ownership of the Tool and any further developments or adaptations. The tool from Openframe comes without exception in accordance with these terms and conditions.
3.3 The User has a non-exclusive, non-transferable, non-sublicensable right to use the Tool for the purposes agreed with Openframe. This dish consists of as long as there is a contractual relationship between the User and Openframe, including as long as as long as the User has logged in to the Tool and has accepted this license agreement and terms of business.
3.4 Openframe has the right to continuously upgrade the Tool with new features and designs and make changes and adjustments in order to seek to make the Tool generally better for all Users and potential Users.
3.5 The User may not copy the Tool, and the User may not use the Tool for purposes other than those described by Openframe.
4. Conditions and obligations of the User
4.1 The User undertakes to provide complete and correct information when entering into the Agreement and when creating a user profile on www.openframe.org. Openframe must be informed without undue delay about changes to this information. To the extent required or relevant for delivery of the Tool, Openframe is entitled to request additional information from the User.
4.2 The User is responsible for ensuring proper and confidential storage of any login/username and password in relation to the User’s subscription .If the User becomes aware that login/usernames or passwords are misused or other unauthorized use of the license, the User must immediately notify Openframe
.
4.3 Although Openframe has no obligation to monitor the User’s use of Tool, Openframe is entitled to do this. Does this make Openframe or otherwise aware of use of the Tool in violation of the Agreement or relevant legislation, Openframe is entitled to terminate the use or, at its
at its own discretion, take other appropriate measures.
4.4 If any username and/or password is forgotten, Openframe can be contacted to send a new login/username and password via openframe.org.
4.5 The User must be a person or company and neither machines nor automated services can use the Tool.
4.6 The User may only use the Tool by using Openframe’s software and website.
4.7 The User must have internet access and an e-mail address in order to take advantage of the benefits of using the Tool.
4.8 Openframe does not warrant the accuracy of the information provided by Openframe partners for use with the Tool.
4.9 Openframe develops and updates the Tool on a regular basis. Openframe welcomes suggestions for improvements and upgrades to The tool from the users. Openframe does not undertake to make such updates and incorporate such enhancements, but in the event that Openframe may make such updates and incorporate such enhancements improvements, these belong to Openframe and not to the User.
4.10 The User must not attempt to break into the underlying database or other system resources in the Tool. The user is furthermore obliged to fail to attempt to derive or in any way discover source codes, object codes, algorithms, data or similar trade secrets in The tool. The tool must also not be used in such a way that it can harm Openframe or third parties.
4.11 User may not, without separate permission from Openframe, modify, translate, rent, lease, lease, loan, sell, distribute, create derivative intellectual property rights or create products based in whole or in part on the Tool.
4.12 The User warrants to Openframe that the User’s use of the Tool in is legal in every respect. The user thus undertakes to comply with legislation, including in particular the Marketing Practices Act and the Personal Data Act in in connection with the use of the Tool. In particular, no unauthorized data processing.
data processing. The user shall be fully liable for any third party claims arising from the User’s use of the Tool. Openframe can’t on be held liable in any way for the User’s use of the Tool, including for example, unauthorized use of sensitive personal data.
4.13 Openframe reserves the right to close the Customer’s account if project and/or marketing activities are made to Users of a generally objectionable nature nature, if there is otherwise a breach of the Agreement or if Openframe has suspicion or evidence that the User violates applicable legislation in
in connection with the User’s marketing and project activities of any kind.
4.14 The User may only use the Tool in relation to the Agreement entered into for the specific project specified therein.
4.15 The user undertakes not to disclose information about Openframes and its pricing policy to third parties.
4.16 The User agrees to indemnify Openframe against any claim, loss or expense (including reasonable legal fees) arising out of (a) objections or claims by third parties arising out of the User’s use of the Tool or (b) the User’s use of the Tool otherwise in breach of the Agreement.
4.17 The User accepts that Openframe sends service and newsletters to the User’s specified contact person when the content of these is of importance to The user’s use of the Tool, e.g. when updates are made. The user accepts, that these service and newsletters will be sent until the end of the agreement.
4.18 The Tool may only be used by persons who are directly employed by the User or whom the User has authorized to grant access.
5. Obligations for Openframe
5.1 Openframe stores confidential customer information in a secure manner and will not disclose this information without the written permission of the User. Sum confidential customer information is considered information that identifies the User and information about the User’s projects, users and business partners.
5.2 For web-based access and use of the Tool, Openframe provides periodic backups of uploaded data .
5.3 If the User loses their own data due to their own circumstances, Openframe will, as soon as possible after the User’s request, provide the relevant information contained on the backup is available. This will be invoiced separately in relation to the service provided by Openframe.
5.4 In the event of a system breakdown, Openframe will as soon as possible The tool. Openframe cannot be held liable for any loss directly or indirectly caused by attributable to a system crash or other downtime at Openframe.
5.5 Openframe recognizes that non-publicly known information and data that the User enters or uploads into the Tool is the exclusive property of the User. However, Openframe reserves the right to analyze the User’s use of the Tool in orderto improve the Tool.
5.6 The User may carry out personal data processing via the Tool. In relation to the processing of personal data, Openframe acts solely on the instructions of The user. Openframe assumes no liability in relation to the User’s compliance with legislation on the processing of personal data.
5.7 Openframe undertakes to comply with the law in force at any time, including the law on the processing of personal data.
6. price and payment
6.1 The price for access to the Service is stated in the Agreement and www.openframe.org. Ongoing payments are automatically adjusted in relation to the development inStatistics Denmark’ sconsumer price index once a year in January.
6.2 Depending on the agreement entered into, subscription payments are made in advance via invoicing .
6.3 The User agrees that invoices and any reminders are sent via e-mail to the contact person provided by the User. Invoiced amounts are due to payment 14 days after the invoice date unless otherwise stated in the Agreement.
6.4 All price information is given in Danish kroner (DKK) excluding VAT and any other taxes, unless otherwise stated in the Agreement.
6.5 In the event of late payment, the first reminder will be sent one week after the invoice is due. If this reminder is not paid within 8 days of the due date, Openframe has the right to terminate the User’s access to the Tool.
6.6 In the event of late payment, interest will be charged in accordance with the provisions of the Danish Interest Act. In addition, a reminder fee of DKK 100 per reminder letter will be charged, however, a maximum of three reminder letters in relation to the specific claim.
7. License period
7.1 The non-exclusive, non-transferable, non-sublicensable license to the Tool is valid for as long as Openframe provides the User with access to the Tool .
Unless otherwise expressly agreed in a written agreement between the parties, Openframe may at any time terminate the cooperation with the User and thus the license with 30 days’ notice if changes in Openframe’s business or changes in the Tool otherwise make this relevant to Openframe.
Openframe may also deny a User access to parts of the Tool or to to use the entire Tool, if special circumstances of the User make this relevant for Openframe.
If Openframe ceases to provide the services that the Tool supports, the license will terminate without notice.
The license agreement is non-cancellable for the first 12 months of the term. At the end of this period and thereafter at the end of each license period (3 months at a time), the User may terminate the license agreement at any time with 30 days’ notice.
In the event of termination of the license for whatever reason, Openframe is still entitled to use the User’s information in anonymized form for statistical, computational and advisory purposes, just as Openframe is still entitled to use general information also in anonymized form that Openframe has received in relation to the User’s circumstances.
7.2 The license is pre-invoiced for 3 months at a time unless otherwise agreed in the Agreement.
8. Safety and operation
8.1 Openframe will endeavor to make the Tool available to the User without defects and with adequate safety and stability. Including Openframe always seek to ensure that the Tool has a high uptime (the target is an uptime uptime of 98%, but Openframe is not responsible to the Users for the uptime of the Tool.
8.2. Furthermore, Openframe will seek to perform servicing and maintenance of The tool between 20:00 and 06:00. Openframe will also strive to to provide the User with advance notice of planned downtime.
8.3 However, Openframe does not guarantee and cannot be held liable for:
a) Some specific uptime;
b) The security of the Tool in relation to hacker attacks or other unauthorized access to the Tool, e.g. in the form of breaking into the IT systems on which the Tool is based, although Openframe has generally designed the Tool to resist hacker attacks and other unauthorized access;
c) that the Tool is operational and available to the User at all times or at any given point in time;
d) that specific activities can be initiated and/or completed on the Tool at any given time or point in time;
e) the speed the User experiences when using the Tool, as this is affected by a number of factors beyond Openframe’s control.
8.4 Openframe may shut down access to the Tool in whole or in part for safety or operational reasons. Where it is reasonably possible for Openframe, the User must be given appropriate notice in advance.
9. Intellectual property rights
9.1 In the relationship with the User, Openframe has all rights to the Tool and its individual components, including name, logo, programming, databases ,catalogs, design, graphics, concepts and texts, unless material originally belonging to the User. However, the user has all rights to The user’s own data and files (entries, drawings and documents, etc.) that the User has uploaded in the Tool.
9.2 The User may not use material that forms part of the Tool and belongs to Openframe for any other commercial purpose without written agreement with Openframe .
10. Disclaimer and limitation of liability
10.1. Openframe does not guarantee that the Tool will be uninterrupted, without downtime or free from defects. Similarly, Openframe does not guarantee that the Tool will be suitable for the User’s purpose. The tool is delivered as is and as available.
10.2 Openframe’s liability under the Agreement is limited to the amount (excluding VAT) that Openframe has invoiced the User under the Agreement in the preceding 12 months.
10.3 Openframe is in no case liable for:
a) Indirect or consequential loss or damage; this includes, for example, loss of data or programs, costs associated with restoring or reproducing such data or programs, and loss of revenue and business.
b) Losses or costs resulting from use of the Tool in violation of this Agreement or instructions made available as part of the Tool.
11. Force majeure
11.1 In no event shall the parties be liable if compliance or fulfillment of The agreement is not possible due to force majeure. Force majeure is understood in in accordance with Danish legal practice and theory, such circumstances as strikes, lockouts, riots, acts of war, disease epidemics, natural disasters and fire, which are beyond the reasonable control of the parties and which the parties should not should have taken into account when entering into the Agreement, nor should they have avoided or overcome.
11.2 Force majeure can only be invoked if the invoking party has notified the other party in writing no later than 5 working days after the force majeure has occurred.
10.3 If force majeure prevents a party from fulfilling its essential obligations, including for more than thirty (30) calendar days, each party isentitled to terminate the Agreement with seven (7) calendar days’ written notice.
12. Amendment of business conditions
12.1 Openframe may at any time amend the License Agreement and the business terms and conditions, including price changes, whereby such however, such changes must be notified to the User no later than 30 days before taking effect. Any changes to the terms and conditions, including price changes, shall take effect from the the next subscription period unless the User no later than 14 days after receipt of notification of the changes, the User has objected in writing against this.
13. Termination and default
13.1 The Agreement enters into force on the start date specified in the Agreement.
13.2. The agreement is non-terminable for both parties for the first 12 months after signing. From there, the Agreement can be terminated with 30 days notice to the end of a license period (3 months at a time). Termination must be in writing. The agreement is automatically extended for one license period (3 months) if not terminated in time
13.3 The user is aware that all users except the administrator are automatically deleted and must be re-invited if downgrading to Openframe’s hibernation solution.
13.4 The Agreement may be terminated immediately in the event of a material breach by the other party. Examples of a material breach are cases where
a) The User uses the Tool contrary to its purpose;
b) The user attempts to reverse engineer or otherwise discover Openframe’s trade secrets;
c) The user copies the name, content or anything else from the website for unauthorized use;
d) Non-payment of the Tool by the User despite the 1st reminder.
e) In the event of termination due to material breach by the User There is no refund of any prepaid amounts. In case of termination due to Openframe’s material breach or if the Agreement is terminated by Openframe, a refund of any prepayments will be made.
13.5 If the User wishes to complain about a defect in the delivered goods, this must be done without undue delay and no later than 10 days after delivery.
13.6 In connection with the termination of the Agreement and for sixty (60) calendar days thereafter, Openframe is obliged, upon written request from the User and against payment of reasonable costs, to provide a copy of the User’s special data and information that the User has entered in the Tool. After this period, the Openframe is entitled to delete such information or data.
13.7 The license agreement and business terms and conditions shall otherwise apply to the relationship between Openframe and the User for as long as the collaboration exists, with the provisions of sections 3, 4, 6, 7, 9, 10 and 14 continuing to apply after termination of the collaboration.
14. Jurisdiction and applicable law
14.1 Any dispute between the parties arising out of this agreement shall be governed by Danish law. The place of jurisdiction shall be the City Court of Copenhagen (as the court of first instance).